Shipping Policies

Generally, orders placed before 1 PM PST Monday through Thursday for delivery within the 48 contiguous United States will generally be shipped next day via UPS, FedEx, or USPS.

Orders placed after 1 PM on Thursday through 1 PM PST Monday will be shipped for delivery on the first Tuesday after the order, though in some cases, delivery may occur sooner. Shipments to Hawaii, Alaska and locations within the 48 contiguous United States where UPS delivery are not available (for example, UPS does not ship to P.O. Boxes) will be shipped via the United States Postal System Mail, which generally takes 1-3 business days. Additional time should be allowed for shipments to US Territories, APO/FPO addresses.

Deliveries are generally not made on weekends or holidays, and extra time should be allowed during holidays.

Enjoy free shipping anywhere in the 48 contiguous United States. Standard Ground Service is free to ShoesJS.com customers. If you would like to pay for expedited shipping such as 3 Day, 2nd Day Air, Next Day Air shipping, that option is available during checkout at the displayed rates.

If you are not happy with your order for any reason, we are happy to accept a return or an exchange at no cost to you*. We will provide a pre-paid USPS shipping label to send your return item(s) back to us. Simply drop off your packaged and labeled product(s) to your nearest United States Post Office.

* ShoesJS.com’s Free Returns & Exchanges policy does not apply to orders being returned from locations outside of the United States and APO/FPO locations.

Tax Information

Items ordered from ShoesJS.com may be subject to tax in certain states, based on the state to which the order is shipped.

Privacy & Security

We do not give out your name, address, phone number or any other information about you to anyone! Â Your information is kept private and confidential!

View our Privacy Policy page for full details.

Returns and Refunds

No Risk Returns
Doesn't fit? Color clash? Just not quite what you thought it would be? Not a problem!

At ShoesJS.com, we want you to be happy with your purchases. Returns and exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Exchanges and returns are accepted by mail with no time limit.

Items designated as CLEARANCE are final and not returnable.

View our Refund Policy page for full details.
Online Exclusive Deal
Get the Best Deals
Ugg for Women
Online Exclusive Deal
Get the Best Deals
Ugg for Men
Online Exclusive Deal
Online Exclusive Deals
Birkenstocks for Women